Premium Customer Experience Platform

The Operating System
for Luxury Experiences

Corvin unifies your staff, customers, and intelligence into a single orchestration layer — engineered for the world's most demanding hospitality and leisure brands.

Contact Explore the Platform
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Staff Orchestration Smart assignment scoring
Journey Builder Drag-and-drop canvas
AI Next-Best-Action Always one step ahead
Cross-Tenant Loyalty Single super app
Flywheel Model 6-stage lifecycle
Real-time Handoffs Zero context loss
Group Economics Multi-entity reporting
Partner Portal External agreements
Staff Orchestration Smart assignment scoring
Journey Builder Drag-and-drop canvas
AI Next-Best-Action Always one step ahead
Cross-Tenant Loyalty Single super app
Flywheel Model 6-stage lifecycle
Real-time Handoffs Zero context loss
Group Economics Multi-entity reporting
Partner Portal External agreements
The Challenge

Luxury is defined by seamlessness.
Most platforms deliver the opposite.

The global luxury experience market runs on siloed tools, invisible customer intelligence, and staff acting without context. Corvin was built to close that gap.

01

Fragmented Operations

Staff, CRM, loyalty, and analytics run on separate systems. Your team pieces together context in real-time — and guests feel every seam.

02

Invisible Customer Intelligence

Guest preferences, spend history, and satisfaction signals exist but they're inaccessible at the moment of interaction. Every encounter starts from zero.

03

Staff Acting Without Context

A Butler approaching a VIP shouldn't need to guess preferences. Without orchestration, even your best-trained staff are operating blind.

The Platform

One platform. Five surfaces.
Every touchpoint, connected.

From the General Manager's command center to the customer's personal super app — Corvin orchestrates the entire experience stack.

Admin Platform
The operational brain. Tenant management, journey builder, AI recommendations, Flywheel analytics, and group economics.
GM · Marketing · CFO
Staff Mobile App
For Butlers, Concierges, and RMs. Real-time tasks, QR-based recognition, instant comps, and handoff protocol.
Butler · RM · Host
Customer Super App
One app for all brand memberships. Digital card, tier progression, memory gallery, and personal annual report.
Guest · Member
Partner Portal
For external business partners. Agreement management, campaign approval workflows, and settlement reports.
Partner Admin
Group Economics
Multi-entity financial reporting. Cost tagging, balance reports, and comp budget management for holding structures.
CFO · Group Finance
The Flywheel Model

Every interaction
feeds the next.

Corvin's AI learns from every guest action, staff touchpoint, and experience moment — compounding intelligence across the full customer lifecycle and feeding it back to your team in real time.

See it in action
01
Acquisition
Partner referrals, cross-tenant discovery, and targeted onboarding journeys bring the right guests in.
02
Activation
First-visit orchestration, preference capture, and tier introduction secure lasting first impressions.
03
Engagement
Personalized journeys, AI-driven next-best-action, and staff coordination deepen relationships.
04
Retention
Churn prediction, complaint resolution, and loyalty reinforcement protect your most valuable relationships.
05
Revenue Growth
Intelligent upsell journeys, comp optimization, and cross-tenant spend expansion grow lifetime value.
06
Advocacy
Referral programs, milestone ceremonies, and personal annual reports turn guests into advocates.
Why Corvin

Three capabilities
no one else offers.

Purpose-built for luxury operators — not adapted from generic hospitality software or enterprise CRM.

Staff Orchestration Engine

Smart, multi-factor assignment scoring matches the right staff member to every guest interaction — balancing expertise, availability, workload, and relationship history. Handoff protocol ensures zero context loss across shifts and teams.

Smart scoring Real-time handoff Multi-unit

Visual Journey Builder

Drag-and-drop canvas with a rich library of node types — AI Next-Best-Action, staff tasks, time delays, condition splits, and A/B test forks. Build complex, multi-week experience programs without engineering.

AI nodes A/B splits No-code

Cross-Tenant Loyalty

Customers hold memberships across casino, hotel, dining, and aviation brands in a single super app with full white-label tenant theming. Cross-property spend recognition accelerates tier progression and deepens group-level relationships.

Single super app White-label Unified tier model
"

The best luxury experiences feel inevitable — as if the entire world conspired to delight you. Corvin is the infrastructure that makes that inevitable.

Corvin Design Principle — Personalization at every layer

For Investors

A category-defining
opportunity.

The luxury hospitality sector has seen no meaningful platform innovation in over a decade. Corvin is purpose-built to own the category — launching with a select cohort of founding properties.

$1.5T
Global Luxury Experience Market
Casino, hotel, fine dining, private aviation, and yacht sectors — growing at a strong CAGR through 2030 led by ultra-high-net-worth demand.
B2B2C
Dual Revenue Architecture
SaaS platform fees from luxury operators combined with a platform revenue model on the customer super app — two compounding revenue streams from day one.
Select
Founding Property Cohort
Corvin launches with a curated group of founding properties — building the platform in close partnership before opening to a broader market.
Get in Touch

Ready to orchestrate
the exceptional?

Whether you're a luxury operator, an investor, or a potential partner — we'd love to hear from you.

Message received.
A member of the Corvin team will be in touch within 48 hours.

Prefer email? Reach us directly at hello@viaworks.co